ELIGIBILITY FOR TRAINING
- Trainees must be 18 years or older
- Trainees must be employed by a LEEA Member or registered with LEEA as an Individual Trainee
- Trainees must have passed the LEEA Foundation or previous Part 1 Entry course to complete a Diploma
Please note that LEEA members must only nominate their own employees for any LEEA training – if LEEA an ATC discovers that non-employees are in attendance, they will not be permitted to continue with the training course and no certificates will be issued.
ADDITIONAL NEEDS
LEEA and ATC Offshore must be informed at the time of booking if a trainee has additional needs. Depending on what assistance and accessibility arrangements are requested, we may need to see evidence of the trainees’ additional needs. Further information about this is available on request.
PAYMENT TERMS
Payment is required in full ahead of the course start date and joining instructions will not be issued until payment is received.
Please note that any courses booked within 35 days of the course start date must be paid for at the time of booking, courses outside of this period can be invoiced but payment is required on receipt of the invoice or within our strict 30-day payment terms.
If you have made a booking pending payment, the below cancellation terms will still apply to this booking.
No member shall re-sell places on LEEA training courses to other companies or individuals.
All payments should be made in Pounds Sterling net of all currency charges.
CANCELLATION – TRAINEE NO LONGER ATTENDING
If you cancel the booking or fail to show for the course, refunds will not be given. If the invoice has not been paid, or the booking is cancelled within the below policies we will invoice for the appropriate cancellation fee.
Credit notes or transfers to alternative courses would be available in this event in line with our cancellation periods stated below.
Cancellation within 7 working days of the commencement of the course = 50% of the course fee
Cancellation within 2 working days of the commencement of the course = 100% of the course fee
SUBSTITUTIONS
If a delegate becomes unavailable before the commencement of the course, a substitute may be nominated. Substitution once the course has commenced is not accepted.
CANCELLATION – COURSE NO LONGER RUNNING
LEEA and ATC reserve the right to postpone or cancel a course if the number of trainees or operational demands mean that it is not viable to run the course.
Delegates are strongly advised to book accommodation that may be changed or refunded due to the unlikely event that LEEA or ATC has to postpone or cancel a course for operational reasons. LEEA and ATC will not be responsible for lost deposits or cancellation charges.
ASSESSMENTS
Any student who does not sit the assessment within the 30 days automatically given following their completion of the course will be subject to a £50 administration fee which must be paid before access to the assessment is reissued.
CERTIFICATION
Diploma certificates will not be issued unless the LEEA Foundation Certificate assessment has been passed. All results, certificates, and Team Cards (where applicable) will be sent to the company training contact.
FEEDBACK
Feedback will not be offered to any company/candidate regarding assessment results unless in exceptional circumstances (to be decided by the Training Manager). LEEA is also unable to release any assessment papers or send any extracts of information from them to companies or Individual Trainees.
In the rare event that you wish to challenge your assessment result, your LEEA contact must email assessments@leeaint.com with the necessary details. Emails sent from candidates (other than Individual Trainees) will not be responded to. Your complaint/appeal will be dealt with by our team who will in turn respond to your LEEA contact with our findings. In all cases, the decision of the Deputy CEO (Chief Examiner) will be final.
Please note: any cases of plagiarism or cheating will be dealt with in accordance with our Assessment Policy (details available on request) and can result in individuals being prevented from taking a LEEA assessment for significant periods of time.
RESITS
A candidate failing any LEEA assessment will be subject to a 30-day waiting period before the candidate can retake the specific assessment. This is to allow the individual sufficient time to re-visit the LEEA training material and continue with revision studies before the next assessment. The resit costs are outlined on page 2 of this booking form.
FORCE MAJURE
Force Majeure – neither LEEA or the member/individual trainee shall be liable to the other for any failure to perform any part of the agreement which is due to an event beyond the control of either party, including but not limited to terrorism, war, Political insurgence, strike, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality which may cause the termination of the event.